PRIVACY POLICY
Privacy Policy
Last updated: 12 August 2026
Ezeebook respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we may share it with, how long we keep it and the rights you have in relation to your personal information when you use ezeebook.com or services provided through Ezeebook.
1. Who we are
Ezeebook provides an online booking platform that allows customers to discover and book appointments with businesses that use Ezeebook. Businesses may also use Ezeebook to manage their services, availability, appointments and customer bookings. References to “Ezeebook”, “we”, “us” or “our” in this Privacy Policy refer to the operator of ezeebook.com.
2. Information we may collect
Depending on how you use Ezeebook, we may collect information such as your name, email address, telephone number, account information, booking details, communications with us, business account information and technical information about your use of the website.
Technical information may include your IP address, browser type, device information, pages visited and information collected through cookies and similar technologies.
3. Information submitted when making a booking
When you make a booking with a business through Ezeebook, information such as your name, contact details, selected service, appointment time and other booking information may be provided to the business with which you are making the appointment.
The business providing the booked service may act as a separate data controller for information it receives and may have its own privacy policy explaining how it uses your information.
4. How we use your information
We may use personal information to provide and operate the Ezeebook service, process and manage bookings, provide customer support, maintain accounts, communicate important service information, improve the website and services, maintain security, prevent misuse and comply with legal obligations.
5. Lawful bases for processing
Under UK data protection law, we must have a lawful basis for using personal information. Depending on the circumstances, we may rely on performance of a contract, compliance with a legal obligation, our legitimate interests, or your consent.
Where we rely on consent, you can withdraw your consent at any time.
6. Cookies
Ezeebook uses cookies and similar technologies to operate and improve the website. Strictly necessary cookies may be used where required for the website to function.
Non-essential cookies are only used in accordance with your consent preferences. You can review or change your cookie preferences at any time by selecting “Cookie Settings” in the website footer.
7. Sharing your information
We may share personal information where necessary with businesses with which customers make bookings, service providers that help us operate Ezeebook, hosting and technology providers, email or communications providers, payment providers where applicable, and professional advisers or authorities where required by law.
We do not sell personal information.
8. International transfers
Some technology or service providers used by Ezeebook may process information outside the United Kingdom. Where this occurs, we take appropriate steps to ensure that personal information is protected in accordance with applicable data protection law.
9. How long we keep information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including to provide our services, maintain appropriate business and transaction records, resolve disputes and meet legal, accounting or regulatory requirements.
10. Your rights
Depending on the circumstances, you may have rights including the right to access your personal information, request correction of inaccurate information, request erasure, restrict certain processing, object to certain processing and request transfer of your information.
Where processing is based on consent, you may withdraw that consent at any time.
11. Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. However, no internet-based system can guarantee absolute security.
12. Third-party websites and businesses
Ezeebook may contain links to websites, booking pages or services operated by third parties. We are not responsible for the privacy practices of third-party organisations, and you should review their privacy information where appropriate.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date shown at the top of this page.
14. Contact us
If you have questions about this Privacy Policy or how Ezeebook uses personal information, please contact us through our
15. Complaints
If you have concerns about how your personal information has been handled, please contact us first so that we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.